Overview Objective Materials grading Exam ELI Policies and Procedures Contacting the Instructor Beginning the Course
ITN 107: PC Hardware and Troubleshooting - 3 Credits
Professor: Mark Beattie

Overview

This course teaches the function and maintenance of IBM PC compatible internal hardware. It includes diagnostics, removal and replacement of motherboards, video cards, hard drives, floppy drives, CDROM drives, network cards, and memory. It also teaches the appropriate use of operating systems and diagnostics tools for the installation and diagnostics of new hardware and installation of a computer operating system on a ‘virgin’ machine.

Entry Level Competencies:   A basic understanding of microcomputers, the keyboard, and DOS is desirable.
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Objectives

 

If you do well in this course, you will be able to:

  • Understand the basic components of an IBM compatible computer and be able to identify and replace faulty components. 
  • Identify what each part of the system does and therefore be able to identify the need for and be able to carry out upgrades to the computer's hardware. 
  • Install Microsoft Windows 9X and trouble shoot Windows device driver installation, including how to identify and obtain the correct device drivers for hardware components.
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Materials

 

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Grading
 

 

Your course grade will be determined by the exams, according to the following points:

Assignment
Percentage of Grade
3 Exams (30% each, drop lowest score)
60%
Final Exam
40%

Grading Scale
A
90-100%
B
80-89%
C
70-79%
D
60-69%
F
Less than 60%
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Exams

 

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ELI Policies and Procedures

 
This is an Extended Learning Institute (ELI) course. ELI courses differ from campus courses in several important ways, including enrollment dates, communication with faculty, assignment completion requirements, and exams. You must follow ELI's policies and procedures if you take this course. Read (or review) ELI's Policies and Procedures before you begin the course. If you have questions, call ELI at (703) 323-3347 or (888) 435-6822.
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Contacting the Instructor

 

I am here to help you succeed in this course. Occasionally questions or problems may arise. Here is how to contact me when they do:

E-mail : mbeattie@nvcc.edu
Telephone: (703) 323-3759

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Beginning the Course
 

1. Use your web browser to connect to http://www.nvcc.edu/bbstart. Follow the directions to determine your email, Blackboard and VIVA account user names and passwords.
2. Access your email account and make sure you know how to use it; you will be required to use this account for all course-related email.
3. Log on to Blackboard at http://nvcc.my.vccs.edu.
4. Click on this course under "My Courses." Review the entire course to make sure you understand what will be required of you. Then start completing the assignments.

Please note that account generation takes approximately one week from the time of your paid registration. If you cannot log on after one week, contact the IT Help Desk. If you can log on to Blackboard, but your course isn't listed, please contact ELI or your instructor.