Help for general course information, instructor office hours, exam proctor requests, Canvas questions and any computer related problems.

Support available 24 hours a day, 7 days a week.

Call (703)323-3347
Monday and Thursday, 8:30 a.m. to 7:00 p.m., Tuesday and Wednesday from 8:30 a.m. to 5:00 p.m.
Chat via the NOVA Online web site (24/7) or OnlineCourseSpecialists@nvcc.edu

Contact if you have questions about:

• online learning,
• academic advising,
• transfer planning,
• career planning,

OnlineCounselors@nvcc.edu

Help with questions about:

• issues with your NOVA Online Canvas Course.
• MyNOVA and NVCC (network/email) account login issues should be directed to the NOVA IT Helpdesk.

onlineitsupport@nvcc.edu

Contact if you have questions about financial aid, including FAFSA, Pell Grants, etc.

OnlineFinancialaid@nvcc.edu

Contact if you have questions about:

• student orientation,
• testing,
• online tutoring,
• technology training resources.

Contact if you have questions about:

• research,
• using and accessing library resources,
• citations, and more.

Online-library@nvcc.edu w/ response in 24 hours M-F when the college is open, or

Contact for course enrollment issues and questions.

OnlineReg@nvcc.edu

Contact to participate in NOVA Online’s Student Life activities, to organize a social club, or to write for the student blog.

OnlineStuLife@nvcc.edu 

Visit this this webpage for help with questions about:

• academic & career exploration,
• personal management,
• learning to learn,
• reading & writing strategies.

Contact for one-on-one assistance identifying areas in which support is needed.

To connect with a Success Coach, join the Virtual Student Union. click here, enroll, and select student services.

OnlineSuccess@nvcc.edu