If you complete this course and do well, you will be able to:

• Identify the components of the travel product - the suppliers and sellers - and describe the interrelationship between each.
• Summarize major historical changes in the development of modern tourism.
• Describe the operating structure, day-to-day activities, and job positions in the different segments of the industry.
• Define and decode specialized travel terminology and abbreviations common to the industry.
• Identify basic information required for itinerary planning.
• Become familiar with periodicals and reference materials used by the travel industry
• Describe the basic functions of an airline computer reservations system.