Exercise 2: Identify and Solve a Workplace Problem
2.1. Read Lannon, Chapters:
10th edition
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2, 3 and 4 -- These are all about problem solving in the workplace
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17 "Memo Reports and Electronic Mail"
11th edition
2.2. Do an exercise in Lannon:
10th ed. exercise 4, p. 69
11th ed. exercise 4, p. 73
This exercise asks you to think about some change you'd like to see at school or at work and prepare a memo report persuading a specific audience. Address that specific audience in the header of the memo.
Compose your exercise on your own word processor, or you may use a web editor. You will use the copy and paste commands to place it into a message box on the Forum. When your work is complete, highlight it, and then go to the edit menu and select copy.
2.3. Go to
Blackboard, log on,
and select Discussion Board from the menu at the left. Then select the Forum for Exercise 2.
You will need your user id and password to open Blackboard. Select Add New Thread to open a message box. Click your cursor in the message box, and then go to the edit menu and select paste. Paste your memo into the box and click on submit. Check the forum list to be sure your submission is posted. Sometimes you need to click the refresh or reload button of your browser to make it show up.
Wait for my response before submitting the next exercise.
Exercise 2 is worth up to 50 points.
